Shipping Policy

Orders are shipped Monday-Friday (excluding holidays). Orders placed before 2:00 PM ET are typically shipped the same business day; orders placed after 2:00 PM ET ship the next business day. Transit times are estimated at 2-10 business days and are not guaranteed.

Address Accuracy

Customers are responsible for entering a correct and complete delivery address. If a shipment is returned due to address issues, it may be reshipped only after the customer pays all associated return and reship fees.

Lost / Missing / Misdelivered Packages

If tracking does not show the parcel scanned as delivered, we will assist in filing an inquiry with the carrier. No replacement or refund will be issued until the carrier has completed its investigation and confirmed the parcel is lost.